Costumer Service Specialist
£20000 to £30000, £30,000 to £40,000
Agency, Corporate, Incentives
Managing Airbnb on-line platform for host and guests. Customer Service Specialist responsible for the Spanish, Portuguese and other European markets. Supporting clients, finding the best way to assist and help them on their requests and necessities. Using a consultative approach to help them achieve the necessities and goals where their needs are met and expectations exceeded. Monitoring client results, problem solving and providing strategic direction on how to improve performance, as well as developing and maintaining good relationships within accounts and clients.